Pokies123 Terms & Conditions

1. General terms and eligibility

These Terms & Conditions apply to your use of the Pokies123 website, account facilities, games and other services made available through the platform. They form a binding agreement between you and the party responsible for operating the relevant service. If you do not agree with these terms, you must not access the website, create an account, deposit funds or use any gambling service.

You must be at least 18 years old to use an online gambling service. You must also be legally permitted to gamble online in the Australian state or territory where you are located. It is your responsibility to understand and comply with the laws that apply to you. Pokies123 may restrict access to a service where use is prohibited, uncertain or inconsistent with applicable legal or regulatory requirements.

When using the website, you agree to provide information that is accurate, complete and current. You must not create an account in another person’s name, impersonate another person, or provide false information to avoid an account check. Information may be requested to confirm your identity, age, location, payment method or eligibility. Access to some services may remain unavailable until any requested checks have been completed.

Changes to these terms

These terms may be updated from time to time to reflect changes to the website, services, technology, legal requirements or operational processes. The latest version published on the website will apply to future use. Where a change is material, reasonable notice may be provided through the website or another suitable channel. You should review this page regularly. Continuing to use the services after an updated version is published indicates acceptance of the revised terms.

2. Accounts, security and account use

If an account is required, you may only hold and use an account for yourself unless Pokies123 has expressly authorised another arrangement. Your account must not be sold, transferred, rented or made available to another person. You are responsible for keeping your login details, passwords and verification information confidential and for taking reasonable steps to protect access to your account.

You must notify Pokies123 through the available support process if you believe that your account has been accessed without permission, your login details have been compromised, or information connected with your account is no longer accurate. You remain responsible for activity carried out through your account where you have failed to keep your credentials secure or have allowed another person to use them.

Pokies123 may suspend, restrict or close an account where this is reasonably necessary to protect the platform, investigate suspected fraud, meet legal obligations, verify information, manage responsible gambling concerns or enforce these terms. An account may also be restricted where there is suspected collusion, manipulation, money laundering, misuse of a payment method or other dishonest or unlawful conduct.

Fair and lawful use

You must use the website only for its intended purpose and in a lawful, honest and responsible manner. You must not interfere with the operation or security of the platform, introduce malicious code, use automated systems without permission, exploit a software error, attempt to gain unauthorised access, or use the service to facilitate fraud or other criminal activity. You must not deliberately take advantage of a technical fault, pricing error, game error or payment-processing issue.

• Do not use another person’s account, payment method or identity information.
• Do not attempt to manipulate games, outcomes, promotions, account systems or payment processes.
• Do not use the website to transmit harmful, offensive, misleading or unlawful material.
• Do not bypass security measures, access restrictions, location controls or responsible gambling tools.
• Do not encourage a person under 18 to access or use the gambling services.

3. Deposits, withdrawals and promotions

You may only deposit funds using a payment method that you are authorised to use. Payment transactions may be subject to checks, processing requirements and restrictions imposed by the relevant payment provider. Pokies123 may decline, delay, reverse or restrict a transaction where information is incomplete, a payment cannot be verified, a transaction appears unusual, or action is required for security, compliance or fraud prevention.

You should only deposit money that you can afford to lose and should not use gambling to address financial difficulties. A deposit is not a guarantee of winnings. You are responsible for checking transaction details before confirming a payment and for monitoring activity on your account. If you notice an error or an unfamiliar transaction, you should raise it promptly through the available support process.

Requests to withdraw funds may be subject to identity, account, payment and security checks. A withdrawal may be reviewed before it is processed, and funds may be returned to the original payment method where this is required or reasonably appropriate. The availability, method and timing of a transaction can depend on verification, the payment provider, banking systems and other factors outside the direct control of Pokies123. No withdrawal condition should be understood as overriding applicable law.

Bonuses and promotional offers

Any bonus, promotion, reward or special offer is subject to the terms displayed with that offer. Those terms may include eligibility requirements, participation rules, expiry conditions, wagering or playthrough requirements, game restrictions, maximum qualifying amounts and rules concerning multiple accounts or misuse. You should read the specific promotional terms before opting in or using an offer.

Pokies123 may refuse, withdraw, amend or cancel a promotion where it has been used contrary to its stated conditions, these terms or the intended purpose of the offer. A promotion may be unavailable in some locations or to some customers. If a promotional term conflicts with these general terms, the specific promotional term will apply to the extent of that conflict.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Use the responsible gambling tools and information available through the website, including any deposit, spend, time, activity or self-exclusion options offered. You can choose to take a break or request account restrictions. A restriction may apply for the period and services described when it is arranged, so read the details carefully before confirming it.

4. Games, technology and service availability

Games and other content are provided for recreational use and are subject to the rules displayed for the relevant service. You should review those rules before participating. Game results are determined by the applicable game technology and recorded system information. Where a technical issue, interruption or error affects a game or transaction, Pokies123 may take reasonable steps to correct the issue, including voiding or adjusting an affected activity where permitted by law.

The website may not always be available, uninterrupted or error-free. Access can be affected by maintenance, updates, telecommunications networks, device settings, internet connections, cyber incidents, payment providers or other events outside reasonable control. Pokies123 does not promise that every feature, game or service will be available at all times or on every device.

You are responsible for obtaining and maintaining the device, software, internet connection and security measures needed to access the website. You should keep your device updated and use appropriate security protections. Pokies123 is not responsible for problems caused by your equipment, network, browser, unauthorised software or failure to follow reasonable security instructions.

Content and intellectual property

The website, including its design, text, graphics, logos, software and other content, is protected by intellectual property and other applicable laws. You may use the website for personal, non-commercial purposes in accordance with these terms. You must not copy, reproduce, modify, distribute, publish, sell, reverse engineer or commercially exploit website content unless you have permission or the law allows you to do so.

The website may contain links or references to third-party websites, products or services. These are provided for convenience and may be governed by separate terms and privacy practices. Pokies123 does not control every third-party service and is not responsible for its availability, content, security or performance. You should review the relevant third-party terms before using an external service.

5. Privacy, liability and legal matters

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used for account administration, identity and age verification, payment processing, security, fraud prevention, responsible gambling, customer support, service improvement and legal compliance. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.

To the extent permitted by law, you use the website and services at your own risk. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to that protection, Pokies123 is not responsible for loss caused by events outside reasonable control, inaccurate information supplied by you, misuse of an account, interruptions to networks or payment services, or your failure to follow these terms.

If an account is closed or access is suspended, you must stop using the affected services. Any rights or responsibilities that by their nature should continue after closure may continue, including provisions relating to unpaid amounts, security, intellectual property, privacy, liability and dispute resolution. Closing an account does not remove obligations that arose before closure.

Complaints and applicable law

If you have a question, transaction concern, technical issue or complaint, please use the support or contact process made available on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. A complaint may be investigated using account records, transaction information, game records and other relevant material.

These terms are intended to operate consistently with the laws that apply to the services and to your use of the website. If any provision is found to be invalid, unlawful or unenforceable, it will be read down or removed to the extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that it has been waived.

Before using Pokies123, make sure you understand these terms, the applicable game rules, any promotional conditions and the responsible gambling information provided on the website. If you are uncertain about your legal position or the effect of a term, consider obtaining independent legal advice.